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FAQ
1. How do I book an appointment at IMSC?
You can book an appointment by calling our appointment line 013 - 934 0380, visiting our
outpatientspecialist clinic or using our online booking platform.
2. What are the operating hours of IMSC?
IMSC Outpatient Specialist Clinic operates from Monday to Friday, 8:00 AM – 5:00 PM, and is closed on weekends and public holidays. However, other services like the Accident and Emergency Services and Inpatient Services will be available 24/7.
3. Does IMSC accept walk-in patients?
Yes, walk-in patients are accepted, but appointments are recommended to reduce waiting time.
4. Does IMSC accept medical insurance?
Yes, we are a panel hospital for various insurance providers. Please check with our team to confirm if your insurance is accepted.
5. How can I check the availability of a specialist?
You can contact us at 013-934 0380 (Marketing Services) or 013-922 0380(IMSC Outpatient Clinic).
6. What should I bring for my appointment?
Please bring your identification card/passport, referral letter, medical records, and insurance details (if applicable).
7. What types of rooms are available for inpatient care?
IMSC offers different room options, including standard, deluxe, and VIP suites. Room rates vary based on type and amenities.
8. How do I make a payment for my treatment?
Payments can be made via cash, credit/debit card, or through panel insurance, depending on your coverage.
9. Who can I contact for further inquiries?
For more information, please call our general inquiry line or visit our website.
IIUM Medical Specialist Centre
Kulliyyah of Medicine IIUM Kuantan Campus, Bandar Indera Mahkota, 25200 Kuantan, Pahang
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General Line
+609 573 0380
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Marketing Services
+60 13-934 0380
+60 13-922 0380
Clinic Level 2
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