Admission and Discharge
Your Comfort, Our Priority
At IIUM Medical Specialist Centre (IMSC), we strive to make your hospital experience as smooth and worry-free as possible by guiding you through every step from admission to discharge, while ensuring your comfort, safety, and convenience throughout your stay.
Admission
1. Registration
-
All patients need to be registered with the hospital prior to admission. Items required for the registration are :
-
» Patient’s Identification Card (IC), Birth Certificate or Passport (for foreign or international patients only) » Doctors’ Admission Order » Deposit via any of the following :
-
Corporate Guarantee Letter
-
Cash
-
Credit Card / Debit Card
-
Completed Medical/Insurance Claim Form if patient is under Insurance or Corporate Guarantee Patients can be registered for an admission at the following :
Location | Time |
|---|---|
A & E Counter – Ground Floor | Daily : 24-hours |
Consultant’s Clinic – Ground Floor | Daily : 8.30 am to 5.30 pm |
Registration Counter – Ground Floor | Daily : 24-hours |
If the patient is scheduled for surgery or procedure in the morning, it is advisable that he or she be admitted one (1) day before the scheduled surgery or procedure. This will better facilitate and prepare
the patient for the procedure
Discharge
1. Check Out Time
-
You are required to complete the discharge process before 12.00 noon on the day of discharge. Please note that the discharge process may take approximately 2 to 3 hours, depending on the patient’s method of payment.
-
You are required to vacate the room before 5.00 pm. A full one (1) day room tariff rate will be charged for any stay beyond 5.00 pm.
-
Location of discharge:
Location | Time |
|---|---|
Registration Counter – Ground Floor | Daily : 24-hours |
Patients Visit
1. All patients must be registered with the hospital prior to consultation.
2. The items required for an Outpatient Registration are:
-
Patient Identification Card or Birth Certificate, or Passport
-
Referral Letter (if applicable)
-
Acceptable Corporate Guarantee Letter if patient is under corporate client or insurance scheme
3. Patients can be registered at the Consultant’s Clinic - Outpatient at the following time :
Location | Time |
|---|---|
Monday to Friday | 8.30 am – 5.30 pm |
Saturday (if applicable) | 8.30 am – 1.30 pm |
Sunday & Public Holidays | Closed |
Visiting Hours
We seek your understanding to observe a minimum number of visitors at any one time so as to ensure the noise is kept to a minimum level for the comfort of other patients.
Room | Visiting Hour |
|---|---|
Other Wards | 8.30 am – 1.30 pm |
HDU | 1:00pm - 3.00pm |
The arrangement outside visiting hours can be done by informing the nurse in the ward.
IIUM Medical Specialist Centre
Kulliyyah of Medicine IIUM Kuantan Campus, Bandar Indera Mahkota, 25200 Kuantan, Pahang
.png)
General Line
+609 573 0380
.png)
Marketing Services
+60 13-934 0380
+60 13-922 0380
Clinic Level 2
